Contact us
We are here to help
Use the form below to let us know how we can assist you. Requests are monitored Monday - Friday, 7:30AM - 5:30PM Eastern Time. One of our Solutions Desk team members will respond to you as soon as possible!
Where to find us
To contact us via USPS:
PO Box 1187
Edgartown, MA 02539
Call us
Solutions Desk Customer Service
Lost/Stolen Card
During business hours
Outside business hours
Card Activation/PIN changes
FAQs
Here are a few answers to frequently asked questions
Digital banks offer convenience, lower fees, higher interest rates on savings accounts, and innovative features such as mobile check deposit. You can manage your finances anytime, anywhere, without needing to visit a physical office.
Opening an account with us is simple and can be done entirely online. Just visit our website or download our mobile app, follow the instructions, and provide the necessary information. You may need to verify your identity using government-issued ID and other documents.
Yes, digital banks use advanced security measures such as multi-factor authentication and encryption to ensure the safety of your transactions and personal information. Additionally, digital banks are regulated by financial authorities that oversee traditional banks with physical locations.
A digital bank is a financial institution that operates entirely online without physical locations. It provides banking services such as savings accounts, checking accounts, loans, and investment opportunities through digital channels like websites and mobile apps.
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Discover a new direction in banking.
Move forward, with Windward.
